Terms of Service

1. Definitions

Company: Pryndora (Conrad Walden)
1101 Wright Blvd, Baytown, TX 77520, United States

Website: https://pryndora.com

Services: All products, e-commerce features, and customer support provided through Pryndora.com

Account: A registered user profile used to place and manage orders

User / Customer / You: Any individual or business accessing or purchasing from our Website

2. Eligibility & User Obligations

• You must be at least 18 years old, or have permission from a parent or legal guardian, to use our Services.
• You agree to provide truthful, accurate, and complete information when placing an order or creating an account.
• You agree to comply with all applicable local, state, federal, and international laws, including consumer protection and export regulations.

3. Orders, Pricing & Payments

Placing Orders: When you place an order, you submit an offer to purchase products under these Terms. We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud, or inventory issues.

Payments: We accept major credit/debit cards, PayPal, and other secure payment methods displayed at checkout. Full payment is required at the time of purchase.

Pricing & Taxes: All prices are listed in U.S. dollars. Applicable taxes, shipping fees, and handling charges are calculated and shown at checkout.

Order Confirmation: An email confirmation will be sent after your order is placed. If you do not receive it within 24 hours, please contact our support team.

4. Order Processing, Shipping & Delivery

• Processing Time: Orders are typically processed within 1–5 business days.
• Shipping: We work with reliable third-party carriers to deliver orders efficiently.
• Estimated Delivery: Most shipments arrive within 7–15 business days after dispatch, depending on location and carrier conditions.
• Tracking: Tracking information will be emailed once your order has shipped.
• Risk of Loss: Ownership and responsibility transfer to you once the package is handed over to the shipping carrier.

5. Order Changes, Returns & Refunds

• Cancellations: Orders may be canceled or changed within 12 hours of placement, provided they have not entered fulfillment.
• Returns: Eligible items must be unused, in original packaging, and returned within 30 days of delivery.
• Refunds: Approved refunds are issued to the original payment method (Paypal) within 10 business days after inspection.
• Return Shipping: Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
• Exchanges: For size, color, or item exchanges, please contact customer support within 30 days of receiving your order.

6. Accounts & Security

You are responsible for safeguarding your account credentials. Notify us immediately if you suspect unauthorized access. Pryndora is not liable for losses resulting from compromised accounts due to user negligence.

7. Intellectual Property Rights

All content on Pryndora.com—including text, graphics, images, designs, logos, and product descriptions—is owned by or licensed to Pryndora and protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without prior written permission. The Pryndora name, logo, and branding elements are protected trademarks.

8. Prohibited Use

You agree not to:

• Use the Website for unlawful, deceptive, or fraudulent activities
• Attempt to interfere with website security or functionality
• Upload harmful code or infringe on intellectual property rights

Violations may result in account termination and legal action.

9. Privacy & Data Protection

Your use of Pryndora.com is subject to our Privacy Policy, which explains how we collect, use, and safeguard your personal information. By using our Website, you consent to those practices.

10. Limitation of Liability

To the maximum extent permitted by law, Pryndora shall not be liable for indirect, incidental, or consequential damages arising from your use of the Website or products. In jurisdictions where limitations are restricted, liability is limited to the maximum extent allowed by law.

11. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding product performance, merchantability, or fitness for a particular purpose.

12. Third-Party Links

Our Website may include links to external websites. Pryndora is not responsible for the content, policies, or practices of third-party sites. Access them at your own risk.

13. Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction. Any such transfer will comply with applicable data protection laws.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any disputes shall be resolved in courts with appropriate jurisdiction unless otherwise required by law.

15. Updates to These Terms

We may revise these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website indicates acceptance of the updated Terms.

16. Contact Information

📧 Email: [email protected]
📞 Phone: +1 (775) 285-9029
🏠 Address: 1101 Wright Blvd, Baytown, TX 77520, United States
🕒 Support Time: Monday – Friday, 9:00 AM – 6:30 PM (EST)